Roles & Responsibilities Responsibilities include, but are not limited to: • To assist the eBilling Team leader/ Manager to achieve the process objectives • To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns • Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements • Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations • Maintain confidentiality of all internal company's and client's information • Submit electronic invoices in the required LEDES electronic invoice format in client’s preferred portal • Log into specified portals using credentials provided and extracting/ downloading / printing matter a ...