Adaptability Remote Jobs

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities. In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform. At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us. Job Description You will be responsibl ...

Job Title: Customer Service Advocate I Location: Remote (Indiana) Pay Rate: $20.38 per/hr. Target Start Date: June ,2025 Assignment Duration: 3 Months (Contract-to-Hire Potential) Work Schedule: Monday–Friday, 11:00 AM – 8:00 PM EST Fluent in English and Spanish (verbal and written) Position Purpose The Customer Service Advocate I serves as a first-line advocate, providing timely, accurate, and personalized support to Medicaid members and healthcare providers. This role primarily supports incoming inquiries in a fast-paced contact center environment using multiple communication channels, including phone, live chat, and email. Key Responsibilities Respond to routine member and/or provider inquiries, concerns, and service requests with accuracy and professionalism. Resolve issues during the initial contact to prevent escalation of complaints. Deliver personalized solutions by understanding and assessing customer needs. Collaborate with other departments for complex issue res ...

Process Improvement and Content Analyst, Assurant, GCC-India The People Operation Process Improvement & Content Analyst role will handle the evaluation and documentation of business processes utilizing People Organization platforms to improve and automate employee life-cycle processes to enhance the overall employee experience. The role will work with users at all levels and need to have excellent communication skills. Using a lean approach and agile methodologies to gather requirements, identify process improvements and automation potentials, design, document and deliver to process owners and leaders while leveraging the company’s business/process platforms. This position will be Hybrid Working at Hyderabad, Chennai, Bangalore location. What will be my duties and responsibilities in this job? Policy, Process Mapping and Document Management • Create process maps for to-be process with appropriate recommendations for process reengineering and automation. Identifies process gaps or ex ...