Job Summary The Elite Job is seeking a detail-oriented, customer-focused E-commerce Chat Support Agent (Female) to join our dynamic remote team. This position plays a critical role in delivering exceptional service experiences to customers through live chat and messaging platforms. As the first point of contact, you will guide shoppers, resolve queries, and enhance satisfaction — all while working from the comfort of your home. Key Responsibilities • * Respond to customer inquiries in real-time via live chat, social media inboxes, and messaging platforms. • * Resolve product or order-related concerns promptly and accurately. • * Assist customers with browsing, product information, order tracking, and returns. • * Maintain a high level of professionalism, empathy, and product knowledge in all communications. • * Escalate unresolved issues to senior support staff or relevant departments as required. • * Document customer interactions and ensure accurate record-keeping. • * Stay u ...