Remote Jobs in Indiana

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States. Position Purpose: Documents and addresses customer complaints and issues (I.e., grievances, appeals, Claims Tracking Module) based on regulatory requirements. Supports and collaborates with team members and other functions to document and identify a compliant solution for complaints and issues. • Processes all received customer inquiries, complaints, and issues using internal tools as defined by the state and federal regulatory requirements. • Documents written issues and responses related to customer inquiries, complaints, and issues to ensure regulatory compliance. • Supports the investigation of complaints and issues to ...

Job Title: Customer Service Advocate I Location: Remote (Indiana) Pay Rate: $20.38 per/hr. Target Start Date: June ,2025 Assignment Duration: 3 Months (Contract-to-Hire Potential) Work Schedule: Monday–Friday, 11:00 AM – 8:00 PM EST Fluent in English and Spanish (verbal and written) Position Purpose The Customer Service Advocate I serves as a first-line advocate, providing timely, accurate, and personalized support to Medicaid members and healthcare providers. This role primarily supports incoming inquiries in a fast-paced contact center environment using multiple communication channels, including phone, live chat, and email. Key Responsibilities Respond to routine member and/or provider inquiries, concerns, and service requests with accuracy and professionalism. Resolve issues during the initial contact to prevent escalation of complaints. Deliver personalized solutions by understanding and assessing customer needs. Collaborate with other departments for complex issue res ...

A minimum of a Bachelor's degree in Public Health, Genetics, Nursing, Early childhood education/develop, Special Education, or a closely related fieldRequiredExperience with database systems and web-based applications including REDCap, electronic medical records, and electronic education records is requiredRequired2YearsExcellent verbal and written communication skills are required.RequiredExperience working with and maintaining confidentiality of sensitive information.RequiredClinical/medical abstraction experienceRequired2YearsBackground in autism spectrum disorder or special educationHighly desiredExperience working with hospital staff and physiciansDesiredShort Description: The Autism and Developmental Disability Monitoring (ADDM) Abstractor will complete abstractions daily to comply with the requirement of the Centers for Disease Control and Prevention (CDC)'s ADDM Network. Complete Description: Purpose of Position/Summary: This position serves as an Autism and Developmental Di ...