Jobs at Centene Corporation

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States. Position Purpose: Documents and addresses customer complaints and issues (I.e., grievances, appeals, Claims Tracking Module) based on regulatory requirements. Supports and collaborates with team members and other functions to document and identify a compliant solution for complaints and issues. • Processes all received customer inquiries, complaints, and issues using internal tools as defined by the state and federal regulatory requirements. • Documents written issues and responses related to customer inquiries, complaints, and issues to ensure regulatory compliance. • Supports the investigation of complaints and issues to ...